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FAQs

Delivery

Your products will be delivered as soon as possible, except for air conditioners and other large items that may take longer than usual for delivery and installation.

Our delivery team will contact you before we deliver the product to you.

We deliver all of our products to any area in Qatar.

There is no delivery fee when you select "less than 48 hours" for delivery, but there are additional fees for delivery service of 10 Qatari riyals if you choose "within 24 hours".

Delivery service includes all regions of Qatar.

To make your shopping experience on our website easier, we try our best to deliver your purchases as soon as possible, all of it depends on the accuracy of the address details that you entered at your delivery location. Items that need assembly may take longer to deliver.

We apologize for giving the driver the number, but the driver will call you half an hour before his arrival.

You can cancel the bill at the time of delivery, but you will have to call the customer service number 44415811 and inform them of this and pay the amount of 10 riyals. As a delivery fee. The invoice will be canceled after making sure that the product is not defective or scratched and is still sealed in its box.

There is no problem at all. You can easily before completing the purchase as you can review the order automatically as part of the purchase process before completing the purchase and checkout. But if you have completed the payment process, you must call us at 44415811 to cancel the purchase and get a refund.

Paying Off

There are two ways to pay at the present time, which is by means of a bank card directly "online" or by cash on delivery.